Is it possible to return two orders in one shipment?
It is possible to return a maximum of three orders in one shipment. In that case, it is required to add the correct packing slips and documents to the package. Your package should contain the following information:
- Order number
- Product codes of the items
- The reason why you want to return these items
As soon as we have received your return shipment or shipments, we will e-mail you a confirmation of each return shipment. If you ship multiple return shipments at once, you have to pay the return costs only once. If it is not clear to us which item belongs to which order, we may be forced to charge you for all return shipments separately.